Many times we are asked, “What time do you deliver?”
Well…. Our delivery times do change from time to time depending on our production schedule as well as our delivery schedule! We try our absolute hardest to accommodate our fabulous customers every chance we have.
Our deliveries are usually made between the hours of 10am – 2pm. No deliveries on Sundays or Mondays (unless by special request made in advance & approved by us).
Factors that may affect delivery times include (but not limited to): weather, traffic, large catering events, rush orders, special requests, hotel check-in restrictions, guest arrival time restrictions, conventions, etc.
For hotel deliveries, we aim to deliver prior to your hotel check-in time which is generally 3pm.
For restaurant deliveries, we deliver prior to your RSVP time. Your delivery is then accepted by the hostess and placed in cool storage for your RSVP.
Week of September 25th Delivery Times:
M n/a | T 12-3pm | W 12-3pm | TH 12-3pm | F 12-3pm | Sat 12-3pm | Sun n/a
If you need your cupcakes delivered by a morning time, which is not always guaranteed, we may suggest you have your order placed for delivery the day before. Your cupcakes will stay fresh & delicious without refrigeration for over a day. Make sure your cupcakes are stored in an inside (AC) location and out of direct sunlight or heat.
However, for optimal freshness, store your cupcakes in the closed bakery box they arrive in, inside the fridge. About 1-2 hours prior to to consumption take them out to un-chill & enjoy!
If you are a guest staying at the Palazzo, Venetian, Elara or Hilton Grand Vacations, please let us know of your arrival date and time checking into the hotel. These properties will NOT ACCEPT your order unless you are currently checked-in. The Elara and Hilton Grand Vacations will require you to be on property to accept your delivery. We do apologize for any inconveniences this may cause, as we are required to follow all hotel property procedures.
UPDATE: August 2017 — Unfortunately we do NOT offer delivery to Nellis Air Force Base any longer, as delivery guests are not allowed on property without proper clearance from Nellis AFB. We apologize for any inconveniences this may cause. Thank you!